By complying with medical orders or institutional instructions that have been communicated by the institution’s personnel for the proper provision of the service.
By carefully following the instructions given by the healthcare team, ensure that both you and your family are actively involved in the recovery process.
Who is of legal age and can provide complete information about their health status or authorize additional procedures beyond what was scheduled when conditions warrant it.
By making rational use of the institution’s resources, equipment, and services.
By avoiding the use of electronic devices during procedures or consultations with the responsible professional.
About their health status.
Punctually, promptly cancel the appointment if unable to attend the scheduled procedure due to force majeure.
By providing the legal and relevant documentation for their care process, such as identification documents, valid authorizations, medical orders, etc.
Derived from the services provided.
The healthcare professionals and administrative staff of the institution provide care, as well as other patients and their companions.